True Bermuda Charters

Terms & Conditions

 

RESERVATION POLICIES:

We have a strict reservation policy. Your reservation not only holds your spot in terms of day and time but your experience. Every charter is uniquely planned, to do our jobs best, we speak with your party prior to your arrival and schedule your experience appropriately for what you want to do and what we think you would love best of Bermuda. We accept 25% deposit via visa/mastercard with the remaining balance of your charter due the day of your experience.

CANCELLATION POLICY:

You are eligible for a 100% refund, minus a holding fee of $100 if charter is canceled more than 72 hours prior to your scheduled charter. We will refund 50% of the charter cost if you cancel 2 days prior to your scheduled charter. Charters canceled day of cannot be refunded. 

PICK UP:

The True Bermuda Charters Yacht Crew will do our absolute best to pick up at the agreed upon location at the time specified for your charter during booking. Please allow 10 minutes in case of unforeseen marine traffic as sailing has it's delays at times. The operations manager will contact your party if something should change prior to your sailing charter. 

MEDICAL CONCERNS:

True Bermuda Charters is not liable for any injuries due to prior undisclosed medical conditions.